Properly maintaining the facilities at your house of worship goes well beyond the beautification of the church building and grounds. Conversely, church administrators like yourself must effectively manage all aspects of facilities — whether in a single building or across an entire church campus. Successfully doing so ensures that you will be a better servant of the congregation’s operational funds that have been entrusted to you. Below are the top five skills you need to help you achieve this goal.
- Understand and employ emerging technologies. The use of technology is paramount to church growth. It is crucial that facilities managers keep abreast of technological capabilities such as web design, content management systems, A/V streaming programs, social media, collaborative operations software and more. Having expertise in utilizing these tools will aid in the management of the 21st-century church.
- Schedule preventative maintenance. A critical component of a church facilities manager’s job is to track and maintain the church’s assets. How do you accomplish this currently? Not knowing what assets you have and when they need to be serviced could potentially lead to unexpected — and costly — maintenance emergencies. You must learn to be proactive in this area.
- Prioritize and organize workflow. Are you still using a clipboard, sticky notes or an antiquated spreadsheet to track work order requests? What ways do you organize and prioritize the tasks that need to be done daily? Weekly? Monthly? Instead of attempting to perform this monumental job manually, consider using a system such as a collaborative operations software to help save your church both time and money. Becoming adept at this skill is of the utmost importance.
- Communicate effectively. Streamlining communication amongst all parties involved in maintaining the church’s facilities is important. Collaboration and clear lines of communication between your internal staff, outside vendors and volunteers help to make assigning and tracking work orders more effective. The answers to who is working on what, when, and for what duration become much more transparent when this particular skill is mastered.
- Be detailed oriented. In today’s world, church facilities managers and administrators wear several hats. Strive to be detailed oriented in your day to day duties. Make sure financial records are accurate and up to date, ensure policies and procedures are in place and are being adhered to by all, enlist the help of volunteers or hire the correct number of people necessary to complete the jobs that need to be done on your church campus, etc. Abiding by these rules helps you to better control the management process.
Having a firm grasp of these five skills is imperative for all church administrators and facilities managers. Once you have the maintenance and operations plan established, you will be free to spend your time on your church’s true mission — helping your congregation to grow in faith and community together.