We live, work and play in a world that is increasingly more sophisticated today than ever before. Advancements can be seen everywhere—in offices, retail and entertainment centers, facilities where loved ones receive care and throughout the communities where we live.

Building lighting and temperatures are controlled by sensors, security systems are now computerized, machines are connected online, and building operations are integrated and centralized.

Yet in spite of these technological advancements and evolving construction and development practices, there are so many elements of a property that, over the course of time, require attention. Aging machinery, faulty plumbing, waning landscape and outdated building operating systems. The list goes on.

As a result, it has never been more important for property owners, managers and service providers to leverage technology to their advantage, whether their properties are state-of-the-art new developments or well-established facilities developed years ago.

Gone are the days of legions of site plan-toting building managers, engineers and service providers searching to find a work order location, swarming around the site and having a lengthy discussion before the work is formally budgeted, assigned and completed.

Through innovation, entrepreneurship and advances in technology, the industry is now creating collaborative operations software that simplify the roles and responsibilities of, and the connectivity between owners, managers, and service providers. Through automation, these cloud-based systems help users better organize, schedule and track maintenance and repair work, from routine tasks to significant capex projects.

When these groups of professionals work collaboratively, they create unequaled operational efficiency, at a single property or across a substantial portfolio, at the beginning of an assignment and/or through the project’s duration.

The industry is now seeing GPS-enabled mapping software that further improves efficiencies by creating online building and site plans, converted from cumbersome, technical and hard to read architectural, engineering and system drawings. They enhance the effectiveness by allowing users to plot and share online work orders by GPS location, building level, and asset layer (e.g. plumbing, electrical, life safety equipment, and landscaping among others). These programs empower users to more accurately and efficiently identify the precise location of work orders at properties and facilities.

It is truly remarkable how the industry has changed, and the tools that are now available to owners and managers. At Common Areas we don’t see the pace of change slowing any time soon.

In fact, we envision collaborative operations technology to deliver far greater efficiencies across the entire property lifecycle in the years ahead. The synergistic nature of this emerging technology continues to break down communications silos and improve business processes across departmental and organizational boundaries—boosting productivity and fostering business intelligence for everyone.

The technology train is pulling out of the station. Building owners, property and facility managers, and service providers already on board greatly improve their chances of improving efficiency and profitability. Those who don’t risk falling dangerously far behind as new, game-changing technologies are being introduced every day.

Ryan Rauch is the Chief Marketing Officer for Common Areas and Common Plans—innovative collaborative operations software and asset mapping firms that empower property owners, managers, and operators to better work together with vendors and service providers.


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