Everything You Need to Cut Costs & Response Times From Request to Resolution
Take the “work” out of your work order process! Put an end to handwritten task lists, juggling spreadsheets, and managing maintenance and repair assignments over email, phone, and text. With Common Areas’ powerful Action Engine it’s easy to create, assign, manage, and track all your projects online from start to finish—all from your mobile device, tablet, or desktop computer.
Whether you’re managing your own work or the workload of others, Common Areas’ Dynamic Dashboards give everyone the real time information they need to improve productivity, hit deadlines with ease, and ensure that nothing falls through the cracks.
Easily see who’s working on what and know exactly where things stand at each location—all without having to manage spreadsheets, sit through status meetings or endure painfully long email threads.
With Dynamic Dashboards, the work that you and your teams perform within Common Areas is automatically turned into digestible status reports that ensure that everyone knows who and what needs their attention, the moment the need arises.
Enhance the effectiveness of your property or facility operations by turning your cumbersome architectural and engineering drawings into collaborative, GPS-enabled Common Plans that everyone can understand.
Easily plot and share work orders by GPS location, building level, and asset layer (e.g. plumbing, electrical, life safety equipment, landscaping, and more) to pinpoint the location of an issue and collaborate across your entire property team.
Scheduled Action Items
Create and deploy preventive and scheduled maintenance work orders to your staff and third-party service providers at any location. Common Areas’ Scheduled Action Items makes it easy to eliminate manual processes, reduce downtime from equipment failures, meet compliance standards with regularly scheduled inspections, and more.
Integrated GPS Maps
Pinpoint the exact GPS location of your issue with built-in satellite maps. Simply drop a pin to create and assign an action item based on proximity and include images, comments, and documents to help contractors evaluate the problem and show up prepared.
Real-time Notifications & Alerts
Easily send and receive notifications when action items are created, updated, or when priorities change. Keep everyone immediately aware of tasks and informed of issues that require attention through email or push notifications on their mobile devices.
Ditch the clipboard and cut your on-site inspection time in half with our mobile app. Use your smartphone to take a picture of an issue, easily drop a GPS pin on your site map, and quickly create and assign an action item on the spot. Once the repair is resolved, use your mobile device to snap a picture of the completed work, make side-by-side comparisons of past inspections, close out the action item, and share status updates with everyone involved with the task.
Build and manage high performance teams that collaborate across multiple locations throughout the world. With location-specific permissions, you can assign access rights of personnel and trusted vendors by location, exposing to them only action items and features that apply to them.
Online Service Requests
Put your mind at ease when it comes to managing, organizing and prioritizing service requests. Common Areas enables your tenants, residents, and internal staff to easily initiate and track maintenance and repair requests from their mobile device, tablet, or desktop. Built-in workflows deliver requests directly to the correct service personnel, resulting in prompt action to help get the job done right.