Managing and optimizing contact centers requires heightened visibility.
Focus in on seat capacity utilization and increase margins by connecting your teams, sites, and processesDiscovery Call
Antiquated in-the-box operating practices trap profits
Contact center operations are an ongoing battle of capacity management, seat utilization, and space optimization. Providing clear and accurate visibility into seat inventory across a global footprint is a daunting task, but essential to profit maximization and customer success. In order to optimize seat utilization and take charge of your margins, something must change…
One Platform. Unlimited Potential.
Common Areas arms you with an agile toolset to gain global control of seat utilization and profits
Interactive Seat Mapping
Global Inventory Visibility
Asset & Equipment Management